MARC Record

001 18000000
003 KSL
005 20120615151001.0
008 120615n                       0    und  
020   $a0-19-568908-9
020   $a978-0-19-568908-2
037   $bOxford University Press
100 0 $aJauhari, Vinnie
110 0 $aDutta, Kirti
245 00$aServices:Marketing,Operations, and Management$hPaperback{PBK}
260   $aOxford$bOxford University Press$c2010
300   $a584
500   $a584 p.,24 cm, Index, 
521   $auniversitar
541   $d06/15/2012$eNIR
650  0$aService Industry
650  0$aService Product
650  0$aMarketing Research in Service Industry
650  0$acustomers
650  0$aStrategies for business growth
650  0$aIndia
720   $aOxford
852   $bSala de lectura 1{Saladele}$cStudent{S}$h8024$iJAU$kRegular{REG}$p035393$qExc$t1$zArrived