| Title |
The Customer experience revolution:
how companies like Apple, Amazon and Starbucks have changed business forever |
| Author(s) |
Bean, Jeofrey |
| Local Call Num. |
9085 |
| ISBN |
9780982664469
0-9826644-61-0 |
| Status |
This item is currently IN the library. |
| Publishing Info |
North Avenue Brigantine Media 2012 |
| Loan Type/Days |
REG-Regular / This item may circulate for 4 Days |
| Department |
S-Student |
| Media |
PBK-Paperback |
| Subjects |
Customer
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|
|
| Description |
160 p. ;
Contine bibliogr. si index;
Chapter 1 - Time for a revolution
Chapter 2 - Custumer take charge
Chapter 3 - Ask, wach and listen
Chapter 4 - Less can be more
Chapter 5 - The emotional connection
Chapter 6 - Innovating customer experience
Chapter 7 - Commit to the customer experience
Chapter 8 - The CX revolution: What's next? |
| Resources |
L4U Book Cover
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