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Description |
Melanie Billings-Yun. ill. ; 279p., 24 cm. Includes bibliographical references and index. Why relationships matter -- Goal is not a good deal, but a good outcome -- Even monkeys demand fairness -- Power of us -- Mind of the negotiator -- Four pillars of relationship negotiation -- Dont feed the bears -- Be pepared -- Five steps to success -- Goals--What you really want -- Routes--How to get there -- Arguments--makng your case -- Substitutes--backup plan -- Persuasion--Winning them over -- You can negotiate.
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Resources |
L4U Book Cover
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