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RAU EL
(352)
View the MARC Record
Title
Improving tourism and hospitality services
Author(s)
Laws, Eric
Local Call Num.
4327
ISBN
9780851999951
0-85199-995-6
Status
This item is currently IN the library.
Level
Universitar
Pages
xviii, 203 p.
Publishing Info
Cambridge, MA CABI Pub. c2004
Loan Type/Days
REG-Regular / This item may circulate for 4 Days
Department
S-Student
Media
PBK-Paperback
Subjects
Tourism.
Hospitality
industry
.
Consumer satisfaction.
Description
Eric Laws.
ill. ;
22 cm.
Includes
bibliographical references (p. 183-200) and
index
.
Resources
L4U Book Cover
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